General Terms and Conditions of Aeropace.shop

GENERAL TERMS AND CONDITIONS OF E-SHOP

Aeropace.shop

I. SUBJECT


Art. 1.

These general terms and conditions are intended to regulate the relations between Anga Group OOD, Sofia, 2E Simeon Pironkov Str., House 2.2.2, hereinafter referred to as SUPPLIER, and the customers, hereinafter referred to as USER or USERS, of the E-SHOP www.aeropace.shop, hereinafter referred to as "E-SHOP".

ІІ. SUPPLIER DATA


Art. 2.

Information according to the Law for Electronic Commerce and the USER Protection Act:
1. Name of the SUPPLIER: Anga Group OOD
2. Headquarters and address of management Sofia 1434, 2E Simeon Pironkov Str., House 2.2.2
3. Address for exercising the activity Sofia 1434, 2E Simeon Pironkov Str., House 2.2.2
4. Data for correspondence: Sofia 1434, 2E Simeon Pironkov Str., House 2.2.2
5. Entry in public registers: UIC 203253861
6 . Supervisory bodies:

  • Commission for Personal Data Protection
    Address: Sofia 1592, Blvd. "Prof. Tsvetan Lazarov ”№ 2
    tel .: (02) 940 20 46 fax: (02) 940 36 40
    Email: kzld@government.bg, kzld@cpdp.bg
    Website: cpdp.bg
  • (2) USER Protection Commission

Address: 1000 Sofia, 4A Slaveykov Square, 3rd, 4th and 6th floors
tel .: 02/980 25 24 fax: 02/988 42 18 hotline: 0700 111 22
Website: www .kzp.bg 8.
Registration under the Value Added Tax Act № BG 203253861. 


III. CHARACTERISTICS OF E-SHOP


Art. 3.

The E-SHOP is available at the Internet address www.aeropace.shop, through which Users have the opportunity to enter into sales and delivery contrLaw for goods offered by the E-SHOP, including the following:
1. To register and create a profile for viewing the E-SHOP and using the additional services for providing information;
2. To make electronic statements linked with the conclusion or execution of contracts with the E-SHOP through the interface of the page of the E-SHOP, available on the Internet;
3. To conclude contracts for purchase and sale and delivery of goods offered by the E- SHOP;
4. To make any payments resulting from the concluded contracts with the E-SHOP, according to the payment methods maintained by the E-SHOP.
5. To receive information about new goods offered by the E-SHOP;
6. To review the goods, their characteristics, prices and delivery conditions;
7. To be notified of the rights arising from the law mainly through the interface of the E-SHOP page on the Internet;
8. To exercise the right of withdrawal from the contract concluded at a distance for the goods offered by the SUPPLIER, for which the right of withdrawal from the contract is applicable;

Art. 4. The SUPPLIER delivers the goods and guarantees the rights of the Users, provided in the Bulgarian legislation.

Art. 5.

(1) The users conclude a contrLaw for purchase and sale of the goods offered by the E-SHOP through the interface of the SUPPLIER, accessible on its website .

(2) By virtue of the contract concluded with the Users for purchase and sale of goods, the SUPPLIER is obliged to deliver and transfer the ownership of the User to the goods determined by him through the interface.
(3) The Users pay to the SUPPLIER remuneration for the delivered goods according to the conditions determined on the E-SHOP and the present General Terms and Conditions. The remuneration is in the amount of the price announced by the SUPPLIER at the address of the E-SHOP on the Internet.
(4) The SUPPLIER delivers the goods ordered by the Users within the terms and under the conditions determined by the SUPPLIER on the website of the E-SHOP and according to the present General Terms and Conditions.

(5) The delivery price shall be determined separately and separated explicitly from the price of the goods.

Art. 6.

(1) The User and the SUPPLIER agree that all statements between them related to the conclusion and execution of the sales contract may be made electronically and through electronic statements following the “Electronic Document and Electronic Signature Act” and Art. 11 of the “Electronic Commerce Act”.
(2) It is assumed that the electronic statements made by the Users of the site are made by the persons specified in the data provided by the User during registration, if the User has entered the respective name and password for access.

IV. USAGE OF THE E-SHOP


Art. 7.

(1) In order to use the E-SHOP for concluding contracts for purchase and sale of goods, the User should enter his chosen name and password for remote access, in cases where the E-SHOP requires registration.
(2) The name and the password for remote access are determined by the User, by registration electronically on the website of the SUPPLIER.
(3) By filling in his data and pressing the buttons "Yes, I accept" or "Registration", the User declares that he is familiar with these General Terms and Conditions, agrees with their content and undertakes to comply with them unconditionally.
(4) The SUPPLIER confirms the registration made by the User by sending a letter to the e-mail address specified by the User, to which information for activating the registration is also sent. The User confirms the registration and conclusion of the contract by electronic reference in the letter notifying him of the registration sent by the SUPPLIER. After confirmation an User Account is created.

(5) Upon registration, the User is obliged to provide accurate and up-to-date data. The user promptly updates the data specified in his registration in case of change.
(6) In order to use the full functionality of the E-SHOP of the SUPPLIER, the User is obliged to register on the site of the E-SHOP. The SUPPLIER is not responsible if due to lack of registration the User could not use the full functionality of the E-SHOP, including in terms of exercising rights under the contract, the ability to claim a lower price and other similar functions.
(7) These general terms and conditions may be accepted by the Users without registration in the E-SHOP through an explicit statement of intent, including through the site of the E-SHOP.

Art. 8.

(1) The e-mail address provided during the initial registration of the User, as well as any subsequent e-mail address used for exchange of statements between the User and the SUPPLIER, is "Primary e-mail address" within the meaning of these General Terms and Conditions. The user has the right to change his Primary contact email address.
(2) Upon receipt of a request for change of the Main contact e-mail address, the SUPPLIER shall send a request for confirmation of the change. The request for confirmation is sent by the SUPPLIER to the new Main contact e-mail address specified by the User.
(3) The change of the Main contact e-mail address is made after confirmation by the User, expressed by a reference contained in the request for confirmation, sent by the SUPPLIER to the new Main contact e-mail address indicated by the User.
(4) The SUPPLIER informs the User about the made change, by e-mail, sent to the Main contact e-mail address indicated by the User before making the change under para. 2.
(5) The SUPPLIER shall not be liable to the User for illegal change of the Main contact e-mail address.
(6) The SUPPLIER may require from the User the use of the Main contact e-mail address in specific cases .

V. TECHNICAL steps to conclude a purchase contract sale


Art. 9.

(1) The users mainly use the interface of the SUPPLIER's page in order to conclude contracts for purchase and sale of the goods offered by the SUPPLIER in the E-SHOP.

(2) The contract shall be concluded in Bulgarian.
(3) The contract between the SUPPLIER and the User represents the present General Terms and Conditions, available on the site of the E-SHOP.
(4) The User is a party to the contract with the SUPPLIER, in accordance with the data provided during the registration and contained in the personal profile of the User. To avoid any doubt, these are the data with which an account has been created with the SUPPLIER.
(5) The SUPPLIER shall include in the interface of its website, technical means for establishing and correcting errors in the input of information, before the statement for concluding the contract is made.
(6). The contrLaw for purchase and sale of goods is considered concluded from the moment of receipt of an order confirmation from the User through the interface of the E- SUPPLIER.
(7) For the conclusion of this contract and for the conclusion of the contrLaw for purchase and sale of goods, the SUPPLIER shall explicitly notify the User in an appropriate manner by electronic means.

(8) The statement for concluding the contract and the confirmation for its receipt shall be considered received when their addressees have an opportunity for access to them.
(9) The SUPPLIER delivers the goods to the address indicated by the Users and is not responsible in case the data indicated by the Users are incorrect or misleading.

Art. 10.

(1) Users enter into a sales contract with the SUPPLIER under the following procedure:
Registration in the E-SHOP and provision of the necessary data, if the User has not yet registered in the E-SHOP or by ordering goods without registration ;
Entrance in the system of the E-SHOP for order placement by identification with a name and password and another way of identification ;
Selection of one or more of the goods offered in the E-SHOP and adding them to a list of goods for purchase;
Provision of delivery data by the User to the SUPPLIER;
Choice of method and time for payment of the price.
Order confirmation;

(2) Users may enter into a sales contract with the SUPPLIER without registration, using the relevant functionality in the interface of the E-SHOP

VI. SPECIAL OBLIGATIONS OF THE SUPPLIER. USER PROTECTION


Art. 11. The rules of this section VI of these General terms and conditions apply to Users for whom, according to the data specified for the sales contract or for thee registration in the E-SHOP, it can be concluded that they are users in the sense of the Law for User Protection, the Law for Electronic Commerce and / or Directive 2011/83 / EC of the European Parliament and of the Council of 25 October 2011.

Art. 12.

(1) The main characteristics of the goods offered by the SUPPLIER are defined in the profile of each product on the site of the E-SHOP.
(2) The price of the goods including all taxes is determined by the SUPPLIER in the profile of each product on the site of the E-SHOP.
(3) The value of postage and transport costs not included in the price of the goods shall be determined by the SUPPLIER and provided as information to the Users at one of the following moments before concluding the contract:
- In the profile of each of the goods on the SUPPLIER's website. E-SHOP;
- When choosing the goods for conclusion of the sales contract;
(4) The manner of payment, delivery and performance of the contract is determined in these general terms and conditions, as well as the information provided to the User on the website of the SUPPLIER.
(5) The information provided to the Users under this article is current at the time of its visualization on the website of the SUPPLIER before the conclusion of the sales contract.
(6) The SUPPLIER must indicate the conditions for delivery of the individual goods on its website.
(7) The SUPPLIER shall indicate before the conclusion of the contract the total value of the order for all goods contained therein.
(8) Users agree that all information required by the USER Protection Act may be provided through the interface of the platform of the E-SHOP or e-mail.

Art. 13.

  • The USER agrees that the SUPPLIER has the right to accept advance payment for the concluded with the USER contracts for purchase and sale of goods and their delivery.
  • The USER chooses independently whether to pay the SUPPLIER the price to deliver the goods before or at the time of delivery.

Art. 14.

(1) The USER has the right, without paying compensation or penalty and without stating a reason, to withdraw from the contract within 14 days from the date of acceptance of the goods by sending an e-mail from the e-mail address, registered in its profile in the E_SHOP system. Information on exercising the right of withdrawal is available on the website of the SUPPLIER. Users may also use another unambiguous statement, which may be recorded on a durable medium.

(2) The right of withdrawal under para. 1 shall not be applied in the following cases:
1. for delivery of goods, made to order of the USER or according to his individual requirements;
2. for delivery of goods, which due to their nature may deteriorate their quality or have a short shelf life;
3. for delivery of sealed goods, which are unsealed after their delivery and cannot be returned due to reasons related to hygiene or health protection;
4. for delivery of goods, which after they have been delivered and due to their nature have mixed with other goods, from which they cannot be separated;
( 3 ) When the User has exercised his right to withdraw from the remote contract or off-premises contract, the SUPPLIER shall reimburse all amounts received by the User, except for delivery costs, without undue delay and not later than 7 days, as of the date of acceptance by the SUPPLIER of the goods, returned by the User. The SUPPLIER shall refund the amounts received using the same means of payment used by the User in the initial transaction, unless the User has expressly agreed to use another means of payment and provided that this does not involve costs for the User. 

( 4 ) When exercising the right of withdrawal, the return costs for the delivered goods shall be at the expense of the USER and the costs for return of the goods shall be deducted from the amount paid by the User under the contract.

( 5 ) The USER is obliged to store the goods received by the SUPPLIER and to ensure the preservation of their quality and safety during the term under para. 1. 

(6) The return of goods purchased from the online store shall be made by a courier sent to the address indicated in Art.2 . 

 

Art. 15.

(1) The term of delivery of the goods and the initial moment from which it runs is determined for each product separately when concluding the contract with the USER through the website of the SUPPLIER, unless the goods are ordered in one delivery. 

(2) In case the USER and the SUPPLIER have not set a delivery time, the delivery time of the goods is 30 working days from the date following the sending of the USER's order to the SUPPLIER through the E-SHOP website. 

(3) If the SUPPLIER cannot fulfill the contract due to the fact that he does not have the ordered goods, he is obliged to notify the User and to refund the amounts paid by him. 

 

Art. 16.

(1) The SUPPLIER shall deliver the goods to the USER through the courier chosen by him.

VII. OTHER TERMS


Art. 17.

The SUPPLIER delivers and delivers the goods to the User within the term determined at the conclusion of the contract.

Art. 18.

The User must inspect the goods at the time of delivery by the SUPPLIER and if it does not meet the requirements to notify the SUPPLIER immediately.

VIII.  PERSONAL DATA PROTECTION

 

Art. 19.

(1) The SUPPLIER shall take measures for protection of the personal data of the User according to the Personal Data Protection Act.
(2) To secure the safety of the personal data of the Users, the SUPPLIER will send the data only to the e-mail address, which was indicated by the Users at the moment of registration.
(3) The SUPPLIER accepts and announces a Privacy Policy on its website.
(4) The Users agree that the SUPPLIER has the right to process their personal data necessary for the execution of the orders in the E-SHOP and the execution of the contract.

Art. 20. (1) At any time, the SUPPLIER has the right to require the User to identify himself and to certify the authenticity of each of the circumstances and personal data announced during the registration.
(2) In case the User has for any reason forgotten or lost his name and password, the SUPPLIER has the right to apply the announced Procedure for lost or forgotten User names and passwords.

IX. AMENDMENT AND ACCESS TO THE GENERAL TERMS AND CONDITIONS

Art. 21.

(1) These general terms and conditions may be amended by the SUPPLIER, for which the latter will notify in an appropriate manner all registered Users.

(2) The SUPPLIER and the User agree that any addition and amendment of these General Terms and Conditions will have effect on the User after the explicit notification by the SUPPLIER and if the User does not declare their rejection within a 30-day period.
(3) The User agrees that all statements of the SUPPLIER related to the amendment of these General Terms and Conditions will be sent to the e-mail address specified by the User during registration. The User agrees that e-mails sent in accordance with this article do not need to be signed with an electronic signature in order to have effect on him.
Art. 22. The SUPPLIER publishes these General terms and conditions on its website address together with all additions and amendments thereto.

X. OTHER CONDITIONS

Art. 23 .

Invalidity of any of the provisions of these general terms and conditions will not void the entire contract.

Art. 24.

All disputes between the parties in this contract will be resolved by the competent Bulgarian court or the User Protection Commission in Bulgaria.

 

Appendix 1

 

Standard template for exercising the right of withdrawal in case of online purchases

Annex No 6 to Art. 47, para 1, item 8 and Art. 52, para 2 and 4 of the CPA

 

STANDARD FORM FOR EXERCISING THE RIGHT OF WITHDRAWAL

 

Attn:...........................

/the name of the trader/

................................................................................

/address, UIC/

I hereby notify that I withdraw from my contract for purchase of the following goods/services:

.................

The goods were ordered on ......................

The goods were received on ....................../

....................../

                                                                                                         /User address/

 

...................                                                                             ..................................

/Date/ /User's signature/

 

The consumer has the right within 14 days to unconditionally withdraw from a distance or off-premises contract without paying any costs, except for those for delivery in case he has chosen a method other than the standard cheapest way for the trader to deliver the order, as well as the cost of returning the goods back.

The 14-day period shall run from the date of:

  • conclusion of the contract – in the case of a service contract;
  • acceptance of the goods by the consumer or by a third party other than the carrier

Within 14 days after the requested wish to cancel the contract, the consumer should return the goods to the trader. Within 14 days of the date on which he was informed of the consumer's decision to withdraw from the contract, the trader shall refund all amounts received by the consumer, including delivery costs.